Banks

The 360-Degree Customer View

Banking and Customer Lifecycle Banking providers today are getting serious about the customer funnel. In fact, according to CSI’s 2022 Banking Priorities Survey, the top two priorities for US banks for the current year are digital account opening and customer relationship management (CRM). This makes a lot of sense, as winning and retaining customers has become …

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Nigerian banks closed 234 branches, 649 ATMs in 2020, says IMF.

Hit by the devastating effects of the COVID-19 pestilence amid other economic shocks, Nigerian banks closed 234 branches and 649 Automated Teller Machines, (ATMs), the International Monetary Fund (IMF) has revealed. The global lender, which made the disclosure in its Financial Access Survey 2021 Trends and Developments, explained that the mass shut down of bank …

Nigerian banks closed 234 branches, 649 ATMs in 2020, says IMF. Read More »